Touchpoint Dashboard allows you to attach icons to touchpoints, giving you the ability to quickly visualize evaluative criteria such as pain points and moments of truth.
You can enable one of these icons by checking the appropriate box inside the edit touchpoint panel (right sidebar) for that touchpoint.
You have the option to edit the icons and colors directly from the map legend. To edit an icon or color value, simply click on it. You can quickly choose a pre-defined color from the swatches, or you can choose a custom one from the color wheel.
You can also edit the order of the icons or colors as they appear in the map legend by simply dragging and dropping to rearrange them.
If you need to add a new icon, this is done by creating a new “Yes/No” type field. Follow the steps here.