Creating your first Journey View map is very easy. Follow the steps below.
1 . Open a project
2. Click the Journeys tab.
3. Type the Journey Name
4. Select the Customer Type for your Journey. You can select a customer type for a specific journey view or select "All Customers" for a bigger scope.
5. Select the touchpoints for the journey. You can select from these three choices:
6. Select your Column Header from the drop down box
7. Click ‘Create Journey’ to save your progress.
Working with Multiple Maps
You can switch Journey Map views by clicking on the Journey Map Title and choosing the Journey Maps you want to switch to.