You can add tags to each of your Touchpoints by selecting the touchpoint and editing the Tags field.
Editing Touchpoints by Bulk by CSV Export/Import
If you want to change the tags for multiple touchpoints by bulk, and you can follow the steps below.
1. Filter and create a report of all the touchpoints you want to tag. To know more about filtering touchpoints, click here.
2. Export the report you just created in step 1 as a CSV file. To know more about exporting files, click here and scroll down to the middle of the article.
3. Open the CSV file and edit the Tag column. type in the tags you want for these touchpoints.
4. Save the CSV.
5. Import this CSV file back to your touchpoint project. This will add the new information to your existing Touchpoints. To know more about importing CSV files, click here and scroll down to the end of the article.